Procedure To Fix Outlook 'Msvcr80.Dll Cannot Be Found' Error

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Microsoft Outlook, without an ounce of doubt, is the most heavily utilized email management programs in the business worlds and even home computers. There are so many features offered by the email client, making the overall emailing experience better and convenient for the users.

At times, the email client may not start, some problem insisting that the file ‘Msvcr80.dll is unable to be to be located’. Now, even if this DLL may be present in your “C Drive:\Windows\System32″ folder (in the usual location where your system DLLs are stored), you may find that you are still receiving the error. Actually, no need to panic, you are in no way the first person to experience this sort of errors. This is a common error that can easily result from the installation of some Outlook add-ins. There are some of which that are installed as part of packages with other software programs in your system. By disabling all those add-ins, you will be able to start Outlook. Here are the Outlook setting you require to do for that:


  • First, you need to click on Start, and then hit Run.


  • Key-in ‘regedit’ (omit the quotes) and press the Enter key. You will see the Registry Editor appear. You will see the nested folders in the left pane which actually represent registry keys, and clicking on a key will show up editable values in the right pane.
  • You need to navigate to the Computer \HKEY_LOCAL_MACHINE\ SOFTWARE\ Microsoft\ Office\ Outlook\ Addins\ key and then click on it. After that, you will see a list of Outlook add-ins will appear below.
  • Then, you need to locate the add-in that is causing the issue. Actually, this may require doing some trial and error, but you can always make an informed guess: This issue is usually known to be caused by various Norton security add-ins.
  • After that, you need to disable an add-in by clicking on it. Then you need to double-click on the LoadBehavior value located in the right pane. You need to type in a 0 in the Value data field and then press on OK. Then, you need to close the Registry Editor.

Finally, click on the Start Menu and go to Microsoft Office Diagnostics (go to Microsoft Office, then Microsoft Office Tools and finally Microsoft Office Diagnostics). This utility will repair the Outlook configuration files corrupted or damaged by the add-in. When the Diagnostics process is finished, Outlook should open and run normally. These are all the Outlook setting required to repair the issue.

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Empty Inbox And Other IMAP Synchronizing Problems

Outlook Problems

Microsoft Outlook, an email client developed by the world’s leading software maker, is one of the best email management programs ever. Though Outlook is near to perfect, it is not immune to errors, corruption occurs just like any other software. In case you have an empty Inbox and other IMAP synchronizing Outlook problems, here is how you can fix them with ease.

First, Root your mailbox

The thing here is that some IMAP servers branch off all your folders from the Inbox folder. If that is the case, you will need to set the Root folder path property in your account configuration.

Then, finding out whether or not this is necessary for you is not much difficult. Then, you need to select the Folder tab located in Outlook, and then click on the button named IMAP Folders and then you need to click on the Query button.

You can set the root folder path for your IMAP account; here is how you can do it.

  • Go to File, then Account Settings and Account Settings…
  • Then, double click on your IMAP account.
  • Then you can click on the button More Options…
  • Then the click on the Advanced tab.
  • Then go to option: Root folder path
  • Set this to Inbox, and it will do the trick.

Check your cache retention settings properly

Based on the size of your hard disk drive or SSD in your system, your Offline Settings may be set to only store up to 1 month, 3 months, a year worth of email messages locally.

Microsoft Outlook

If you have enough space on your system and want to cache more emails locally, it is possible for you to set the sync slider. Go to File, and then choose Account Settings and then Account Settings…. You can double click on your IMAP account. If all this fails, you need to recreate the IMAP account in Outlook.

In case the above steps were not helpful, you may need to start afresh by removing your IMAP account from Microsoft Outlook and then adding it again. Here is how you can do it.

Go to File, then Account Settings and then Account Settings…. Now, keep in mind that you will first have to export the folders you have marked with This computer only to a PST-file. Do not forget the Calendar and Contacts folders, without which you won’t have contact information or reminders.

Hope the Outlook problems related to Inbox and other IMAP synchronizing problems could be resolved with these steps. Contact our tech support desk for any assistance.

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Ways To Fix The Different Outlook Problems

Outlook Problems

If you are using Outlook to send or receive emails, then you might have all encountered different issues with the program. Sometimes, you might not be able to send or receive emails in the program or sometimes, the program might crash. There are some other problems, which are experienced by a few users, like the distorted display issues with the program.

One of the reasons for the distorted display with the program is because the hardware acceleration of the program is turned on. Therefore, you can disable this feature to fix this issue. One of the methods to fix this issue is by disabling the registry key in the operating system. Follow the steps below to carry out this function.

Go to the following registry key:

HKEY_CURRENT_USER \Software \Microsoft \Office \15.0 \Common \Graphics REG_DWORD DisableHardwareAcceleration

Set the value of the registry key as 0×1.

By changing the registry value, you can fix the Outlook problems with the distorted display. Now, as mentioned above, the distorted display issue of Outlook is a rare issue and is not experienced by many users. However, one of the Outlook problems that many users have encountered is with the program failing to open.

Outlook Support

When the Outlook program fails to open, there could be many reasons for it. One of the major reasons is the corruption of the Outlook data file. In order find out whether the issue is with the Outlook data file, you need to run the file scanpst.exe in the computer and scan the Outlook data file. Once the scan is over, the Outlook repair tool or the scanpst.exe tool will find out the corruption issues with the program. If it is corrupted, the tool will fix it with a few simple steps.

Sometimes, the antivirus program of your computer can stop the launch of the Outlook program. The firewall of the antivirus program is the culprit here. In order to make sure that the issue is not with the antivirus program, disable it temporarily and check if you are able to launch the program.

The add-ins of Outlook program can sometimes create troubles in the program. When an add-in installed in the program becomes corrupted, the program as a whole may not start. Therefore, try to launch Outlook in safe mode to find out whether it is an issue with the add-in. If yes, disable the add-ins one by one and find the corrupted one.

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How To Fix The Search Issues In Outlook After An Upgrade To Windows 8

Outlook Problems

One of the Outlook problems that many people complained about after upgrading to Windows 8 was associated with the search function of the program. When you enter any keyword in the search box, the program would return only the message, We couldn’t find what you were looking for Now, in this post, we will find out how to fix this issue.

Steps Involved

In order to fix this issue, you need to remove Outlook email program from Index. Follow the steps below for this.

  • Launch the Outlook program and choose the option File.
  • Click on Options and this will bring up the Outlook settings window.
  • Choose the option Search settings in the program.
  • Select Indexing Options.
  • Click the option Modify and remove Microsoft Outlook from it.
  • Select the button Close and close the utlook program.

Next step is to make sure that Outlook files can be indexed. Keep in mind that all PST and OST files used by the program should be allowed to be indexed by the operating system. Even though the indexing of these files is enabled by default, it could be changed due to the Windows 8 upgrade. Follow the steps below to ensure indexing of these files.

  • Go to the location C:\Users\[username]\AppData\Local\Microsoft\Outlook. You can find the OST and PST files of Outlook in this folder.
  • Select each of the OST and PST file and right click them. Choose the option Properties.
  • Choose the button Advanced and mark the option Allow this file to have contents indexed in addition to file.
  • Select the button OK.
Outlook Settings

Once you complete the above steps, add Outlook to the index function again. Follow the steps mentioned in the first section of this post and add Microsoft Outlook to the list of indexing by choosing Microsoft Outlook, under the section Modify.

With the above steps, the issue with the search function in the program should be fixed. If the issue persists, you may rebuild the index. Follow the steps below for this.

  • Navigate to Outlook settings and select Search settings.
  • Choose Indexing Options and click the option Advanced.
  • Select Rebuild and then OK.

With the above steps, all the Outlook problems with search function on your Windows 8 computer should be fixed. If you have any queries regarding the steps mentioned above, you may contact our technical support team for assistance.

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Resolving The 'Connection To Outlook Is Unavailable' Error

Outlook Problems

Microsoft Outlook, for many, will be the quintessential email program. The email management program developed by the Redmond based software maker Microsoft Corporation offers a variety of useful features for business as well as personal communication purposes.

One of the most common Outlook problems that might occur in Outlook is the ‘Connection to Outlook is Unavailable’ error. Here are the instructions to resolve this issue.


  • First, you need to ensure that you are properly connected to the internet, since you are trying to send an email and you are getting a connection error. Now, you need to launch a Web browser and type any website address and press Enter to confirm. In case you are not connected to the Internet, you need to troubleshoot your connection so that you can resolve the problem. If that is not the case and you have no Internet connectivity issue, proceed to the next step.
  • The next thing you can try out is to verify that your account settings are proper. For that, you need to go to Control Panel and go to Mail. After that, click on Show Profiles. Then, select Prompt for a profile to be used and then hit Add. Key-in your profile name and in the Add New E-Mail Account window, you need to enter your name, email address and password provided by your ISP. Hit Next, and then select the Server type and then enter other account information until the complete setup is finished.

    Microsoft Outlook

  • Ensure that you have a Default gateway set up. If that is not the case, then you will not be able to connect Outlook to Microsoft Exchange Server and this can be the problem. For that, you need to click Start and enter regedit in the search box and after that you need to click on it to launch the Registry Editor.
  • Now, go to HKEY_CURRENT_USER\ Software\ Microsoft\ Office\ 14.0\ Outlook\ RPC.
  • Then, you need to hit on Edit, then New and after that enter the DWORD Value. Key-in DefConnectOpts and then press Enter. Then, you need to right-click on DefConnectOpts, and then click Modify and type 0 in the Value data field. Hit Ok and then get out of the Registry Editor.

Note: While modifying or editing the registry settings of your system, you need to ensure that you follow all the steps properly to avoid issues in your system or Outlook problems in the email client.

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