Outlook email client is one prominent product designed by Microsoft that serves users in many ways. This email client allows users to configure multiple email accounts and access different inboxes using the application. Apart from that, Microsoft Outlook also synchronizes to the linked email accounts automatically, and saves the freshly arriving mails to the computer directly.
Microsoft has always provided patches and hotfixes to counter common Outlook problems, and enhance the functionality of the email client. However, the recent updates released for Office 2013 created problems for Outlook users instead of improving its features.
Users have cited the latest non-security update released by Microsoft labeled, “Update for Microsoft Office 2013 (KB2817630) 32-bit Edition,” or “Update for Microsoft Office 2013 (KB2817630) 64-bit Edition” being faulty, and complained that they lost most of their emails after installing this patch. This Windows Update, however, caused problems for only those users who used Office 2013.
Released as a part of Patch Tuesday, this update was intended for bug fixes, and stability and performance improvements. However, those users who installed the update reported on TechNet blog that it left their Outlook folder pane empty. Some users further added that the problem was fixed by uninstalling the KB2817630 update. Interestingly, the update neither was a part of the security updates, nor included in the non-security updates.
As per the Advance Notification issued last week, the updates bundle released under this week’s Patch Tuesday schedule was supposed to include 14 bulletins, but Microsoft released only 13 updates. When asked about the matter, Group Manager of Microsoft Trustworthy Computing said that, “We are committed to delivering high-quality security updates for our customers and extensively test each bulletin prior to release. During some additional testing after advance notification, we determined one of the updates was not quite ready. We have not detected any attacks against this issue, or any of the others addressed today, and we’ll continue to work on the bulletin and release it once it is ready, through our regular bulletin release process.”
Reports say that this is one of the many recent complaints regarding Microsoft updates. Many other hotfixes and patches released lately have been found to be corrupted and causing Outlook problems. Three of the updates were withdrawn and reissued after further work.
That certainly had a negative impact on Microsoft products users, and if Microsoft continues this trend of faulty updates, users might start to look for products and services provided by others.Google+